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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Sperando

March 5, 2026

5  out of  5
rating by Lisa Sperando
"I’ve been with State Farm since I was 19 and wouldn’t feel comfortable switching to anyone else. I have great people to work with on multiple vehicles and I feel it’s affordable and they are honest. Thanks to all the ladies there. Thank you Brook for the knowledge and smile."
We responded:
"Thank you for your kind review of State Farm Agent Jerry Hallahan’s Team. We appreciate it!"
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randy ledford

March 3, 2026

5  out of  5
rating by randy ledford
"State Farm in diamond is one of the best places to get insurance.The people there are very polite, very knowledgeable.I would recommend this place to anybody.. Thank you kira for helping me And making things go easy.😊👍"
We responded:
"We are grateful for your 5-star review, randy! Thanks for taking a moment to share your positive rating of State Farm Agent Jerry Hallahan’s Team here in Diamond . "
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Chris Crescenti

February 23, 2026

5  out of  5
rating by Chris Crescenti
"I've been a client of Jerry Hallahan for 20 years. Jerry and his office have always been very responsive and a pleasure to work with. I highly recommend them."
We responded:
"Thanks, Chris! It's our pleasure to be able to serve you and your insurance needs!"
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ronnie stewart

February 23, 2026

5  out of  5
rating by ronnie stewart
"A wonderful experience from the very moment I got on the phone with Kira. She displayed amazing compassion, patience, and really took the time to get me the insurance that I needed at this point in my life. I could not be happier with the whole team! Looking forward to years together with State Farm."
We responded:
"ronnie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jerry Hallahan’s Team!"
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Teddy Rogers

February 16, 2026

5  out of  5
rating by Teddy Rogers
"The agents at state farm and coal city , illinois. Are very respectful and courtesy"
We responded:
"Thanks so much for the amazing review, Teddy! We really appreciate your support here in Diamond . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Lauri Hewitson

February 12, 2026

5  out of  5
rating by Lauri Hewitson
"Brooke was very pleasant and easy to work with."
We responded:
"Thank you for taking the time to leave such a great review, Lauri. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Faith Anderson

January 8, 2026

5  out of  5
rating by Faith Anderson
"I love working with Kira! I live over an hour away from this office, but remain a loyal client because of how easy it is to work with her. She's helpful, efficient, and very knowledgeable. 10/10, the best office!"
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Trinidy Barrus

January 5, 2026

5  out of  5
rating by Trinidy Barrus
"Everyone is always extremely helpful and prompt with any and all insurance inquiries. Thank you guys for the years of great customer service. <3"
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Tanner Jerz

December 9, 2025

5  out of  5
rating by Tanner Jerz
"Heather at State Farm is an absolute superstar! Super friendly, lightning-fast responses, and made everything so easy. 10/10 – highly recommend! 🌟🌟🌟🌟🌟"
We responded:
"Thank you, Tanner, for your remarkable review! We’re ecstatic to hear you had such a great experience with Heather—she truly is a superstar! We’re glad that getting insurance was quick and easy for you. If you ever need any assistance in the future, give us a shout. We’re always here to help at our State Farm location in Diamond! "
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Haley Mitchell

November 27, 2025

5  out of  5
rating by Haley Mitchell
"Heather is so friendly and helpful! Always a pleasure!"
We responded:
"Thank you for your review, Haley! We're glad to hear that Heather was able to help you with your insurance needs. We appreciate your business and thank you for choosing State Farm-Jerry Hallahan in Diamond! "
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Jackie E

November 26, 2025

5  out of  5
rating by Jackie E
"I have been a client of this office for the past 9 years without any issues. I have found Brooke to be very efficient, responsive , helpful and friendly. I would recommend this office , especially their office rep, Brooke."
We responded:
"Thank you so much for being a loyal customer of State Farm - Jerry Hallahan for the past nine years! We’re thrilled to hear that Brooke has provided you with amazing service. Your recommendation means a lot to us, and we look forward to continuing to serve you for many years to come! "
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Andy Crutchfield

November 10, 2025

5  out of  5
rating by Andy Crutchfield
"Great office, and very helpful. They helped me understand my policy and answered all my questions. Brooke has a lot of patience and was very knowledgable about any issues I had. Awesome staff!"
We responded:
"Thank you, Andy, for the 5-star review! We're glad Brooke and the team were able to help you understand your policy and address all your questions. Patience and knowledge are qualities we pride ourselves on, and it’s great to hear they made a positive difference for you. We appreciate your kind words and look forward to serving you again!"
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Josue San Jose Gonzalez

November 10, 2025

5  out of  5
rating by Josue San Jose Gonzalez
"Spoke with Brooke about renter’s insurance and auto policy change. The customer service here is phenomenal. Brooke was great at answering questions and very helpful throughout the process. 10/10 recommend doing business here."
We responded:
"Thank you so much for your kind words, Josue! We're thrilled to hear that Brooke provided you with exceptional service and made the process smooth and easy. We truly appreciate your recommendation and look forward to assisting you again in the future here in Diamond at State Farm-Jerry Hallahan! "
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Melissa Kasalko

October 20, 2025

5  out of  5
rating by Melissa Kasalko
"Great communication extremely helpful 10 thumbs up"
We responded:
"Hi Melissa! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marsha Vaughn

October 17, 2025

5  out of  5
rating by Marsha Vaughn
"My agent, Heather Kramer, was caring and helpful with my insurance needs. She also was amazing at helping me make my payments."
We responded:
"Thank you, Marsha, for trusting Heather to assist you with your insurance needs. We're so glad to hear that Heather provided caring and helpful support with your insurance needs and payment process. We appreciate your trust and are always here to assist you whenever you need us!"
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Teresa Jerz

October 17, 2025

5  out of  5
rating by Teresa Jerz
"I had a great experience with the State Farm team in coal city! Everyone was so helpful and easy to work with. Heather took the time to explain everything clearly and make sure I had the right coverage for what I needed. Heather was quick to answer questions and made the whole process stress-free. You can tell they really care about their customers. Highly recommend this office if you’re looking for great service and people who actually look out for you!"
We responded:
"Thank you, Teresa, for taking the time to share your positive experience with our State Farm-Jerry Hallahan team! We're delighted that Heather was able to guide you through the process and ensure you have the right coverage. Providing attentive and caring service is our top priority, and it’s wonderful to know that Heather came through for you. We appreciate your kind recommendation and look forward to assisting you again whenever you need us!"
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Randi McLuckie

October 17, 2025

5  out of  5
rating by Randi McLuckie
"Kira was diligent, informative and helpful concerning an issue with homeowners insurance. I appreciated all the effort she put into resolving it. Thank You, Kira!"
We responded:
"We truly appreciate your thoughtful feedback, Randi! I’m thrilled that Kira was able to assist you with your homeowners insurance concerns. I'll make sure to pass this along to her. We're always here at State Farm-Jerry Hallahan to help whenever you need. Your appreciation and 5-star review mean a lot! "
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Kim Kucera

October 10, 2025

5  out of  5
rating by Kim Kucera
"Everyone at State Farm are very friendly.They treat you like you are family,and they give you the best price possible."
We responded:
"Hi Kim! Thank you for the review! "
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Margaret Redfearn

July 16, 2025

5  out of  5
rating by Margaret Redfearn
"Brooke & Kira were extremely helpful, patient, friendly, & explained everything to a senior citizen. It is rare to find not one but two people who have the ability to explain in detail about my policies & the Drive & Save feature. Each was polite - not condensing - taking the time to make sure that I understood everything. It was a delight working with Brooke - for policies & Kira - Drive & Save. I feel that if I have any questions in the future I can just ask them. I feel confident about senting others to them."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Brooke and Kira provided you with patient, clear, and friendly assistance. It's our goal to make sure every customer feels confident and well-informed about their policies and features like Drive & Save. We truly appreciate your trust and your willingness to recommend us to others at State Farm- Jerry Hallahan office in Diamond. If you ever have any questions in the future, please don't hesitate to reach out—Brooke, Kira, and the entire team are always here to help!"
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Jill Skole

July 11, 2025

5  out of  5
rating by Jill Skole
"The Best, The best, the best! Thanks!"
We responded:
"Thank you so much for your enthusiastic review, Jill! We're honored to be considered the best and truly appreciate your support at State Farm - Jerry Hallahan in Diamond! "
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Colton Ridge

July 11, 2025

5  out of  5
rating by Colton Ridge
"Fantastic Office, prompt staff, very efficient and professional. Saved over 300% switching from All-State and doubled all coverage."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to provide prompt, efficient, and professional service while saving you significantly and enhancing your coverage. Your satisfaction is our top priority, and we truly appreciate your trust in us here at State Farm in Diamond. "
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Ann Savoia

June 30, 2025

5  out of  5
rating by Ann Savoia
"Working with Kira at State Farm was a delight! She made the transition from AAA extremely easy and she was a pleasure to work with! Local agents are the best as they are easy to get ahold of!! Definitely glad I called her today and made the switch!"
We responded:
"We appreciate your 5-star review, Ann! Your kind words mean more than you know. We're thrilled to hear that Kira made your transition smooth and enjoyable. We agree—having a local agent you can easily reach makes all the difference. We're glad you chose to make the switch and look forward to continuing to serve you here at State Farm - Jerry Hallahan in Diamond!"
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Chris M

June 19, 2025

5  out of  5
rating by Chris M
"Great place to deal with were very helpful and making all coverages were gone over to makesure everything was covered. And wanna thank Brooke for going the extra mile to keep in contact with updates"
We responded:
"Thank you, Chris! We strive to provide exceptional service, and we're delighted to know that Brooke met your expectations. Ensuring that all coverages are thoroughly explained is a top priority for us. We're especially pleased to hear that Brooke's commitment to keeping you updated made a positive impact. Your satisfaction is important to us, and we appreciate your trust at our State Farm- Jerry Hallahan Diamond office. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
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Tim Nelson

June 16, 2025

5  out of  5
rating by Tim Nelson
"Kira was wonderful and kind very helpful"
We responded:
"Thank you so much for your kind words, Tim! We're thrilled to hear that Kira was able to assist you and provide a wonderful experience. We appreciate your feedback and look forward to serving you again soon at our State Farm- Jerry Hallahan Diamond location. "
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Jennifer Hoch

June 10, 2025

5  out of  5
rating by Jennifer Hoch
"Heather was extremely helpful and knowledgeable."
We responded:
"Thank you so much for your kind words, Jennifer! We're thrilled to hear that Heather was able to assist you and share her knowledge. We appreciate your 5-star review and look forward to serving you again here at our State Farm- Jerry Hallahan Diamond location!"