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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judy Johnson

March 14, 2025

5  out of  5
rating by Judy Johnson
"Awesome!"
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Lucas Konecny

March 14, 2025

5  out of  5
rating by Lucas Konecny
"Kira rocked my insurance world!!! Thank you Kira!!!"
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Tim Fitzpatrick

February 28, 2025

5  out of  5
rating by Tim Fitzpatrick
"I was very pleased with the professional service I received from the Jerry Hallahan State.Farm agency I would like to thank Brook for her support throughout the quoting and account setup process. It was quick and detailed to my needs. Great job!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kathy Crabb

December 20, 2024

5  out of  5
rating by Kathy Crabb
"The State Farm agents were very friendly. They gave me a decent price for all my vehicles, home, motorcycle and camper. Their prices are amazing. So if your looking for a fair price, please give them a call. Kathy"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Patricia Miller Crichton

November 16, 2024

5  out of  5
rating by Patricia Miller Crichton
"After dealing with a lot of insurance agencies over the last 68 yrs this office is professional courteous and helpful. Amazing staff to say the least and in todays world I find this refreshing"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Penny Heather

October 18, 2024

5  out of  5
rating by Penny Heather
"I couldn't believe how easy it was to get my house insured, the staff in Diamond, IL turned out to be the best I've ever worked with 👍👍. What really shocked me was after going to them for car insurance and combining house and car, a short time after that I received a very generous refund. All because I decided to add my car!!!. I highly recommend Jerry Hallahan and his staff. Super friendly and easy to work with 👏😄"
We responded:
"Hi Penny! We are so glad we were able to assist you. Please let us know if you have any questions in the future! "
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Joe Goldstein

September 30, 2024

5  out of  5
rating by Joe Goldstein
"Meghan is super friendly and knows what she is doing. I have had a great experience with this agency"
We responded:
"Hi Joe! We are so glad Meghan was able to assist you. If you have any questions, just let us know! "
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Gary Wagner

August 26, 2024

5  out of  5
rating by Gary Wagner
"Saved a lot of money switching over to State Farm, should have done this years ago. Thank you Megan for your assistance and professional knowledge.."
We responded:
"Hi Gary! Thank you for taking the time to leave us a review. We are so happy Meghan was able to assist you with your policies!"
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Sharon G.

August 25, 2024

5  out of  5
rating by Sharon G.
"We have had State Farm insurance for about 30 years with their Lemont office and after a move, we transferred to Jerry Hallahan's office for the last 18 years. If we need something we just stop in or call them and they take care of it right away. When I called from a RV dealer requesting proof of insurance for a new purchase, Meghan took the call and got it all set up and emailed us the proof of insurance we needed. We made a lot of changes in the past month and Jerry's office personnel have been extremely knowledgeable and helpful."
We responded:
"Hi Sharon! We are so glad that Meghan was able to assist you promptly! We appreciate your business. "
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Lorrie Brainard

July 23, 2024

5  out of  5
rating by Lorrie Brainard
"Nicole was more than helpful with our policies and saving us money. Thank you Nicole."
We responded:
"Thank you for your kind review, Lorrie! We appreciate your business. "
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kristin davis

July 23, 2024

5  out of  5
rating by kristin davis
"I have been a customer with State farm for over 20 years And with this particular agent roughly 10 years. My service started with just my former husband and I and has grown with all of my teenage drivers (5) who are now adults. Through all the changes, State farm has been my go to and the front office workers are always eager to please and quickly respond to my questions and concerns. I have recently experienced many changes to my policies and again State Farm has been an incredible source of information and support. Always striving to provide me the best rates and service along with amazing coverage. Thank you Diamond Office!"
We responded:
"Good afternoon, Kristin! Thank YOU for trusting our office with your insurance needs! We look forward to speaking with you again and hope you have a great day! "
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Logan Barrus

July 19, 2024

5  out of  5
rating by Logan Barrus
"Never had an easier time changing policies with insurance before. I practically did nothing. They agent handled all of the math and openly shared my options and cost differences. They were kind, clear, and genuinely helpful. Thanks for helping me avoid the nightmare that insurance usually is!"
We responded:
"Wow Logan! We are so happy our team could assist you with your insurance needs! If you have any other questions or concerns, please let us know. We truly appreciate your business and review today! "
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Nikolas Colosimo

July 17, 2024

5  out of  5
rating by Nikolas Colosimo
"I called for a quote and talked to Brooke. She had a down to earth, bubbly personality. Within minutes, she displayed everything I needed to know for my Silverado, had me in & out with vehicle coverage within minutes."
We responded:
"Hi Nikolas, Thank you so much for the great review! We are so glad Brooke was able to help you with your auto insurance. Please let us know if you need anything else!"
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John Seibert

July 9, 2024

5  out of  5
rating by John Seibert
"Very professional,organized,and explained the coverage excellently"
We responded:
"Hello John. We appreciate your kind words! Thank you for trusting us with your business."
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Kyle Ulivi

June 28, 2024

5  out of  5
rating by Kyle Ulivi
"Always helpful! Jerry and team can always answer our questions. Thanks"
We responded:
"Hi Kyle. Thank you for the review and your business. If you have any questions, just let our team know! "
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Bloodwraith Mantel

June 27, 2024

2  out of  5
rating by Bloodwraith Mantel
"Total confusion Office workers dint know important info. My odometer reading was lost had to read again Lastly the inflated prices are ridiculous"
We responded:
"Hello, I have discussed this scenario/needed procedure with my team. We will continue to grow as a team. Sorry for the confusion. Jerry H "
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Christopher Fischer

May 20, 2024

5  out of  5
rating by Christopher Fischer
"Meghan was excellent in helping me set up an SR22 insurance, and the customer service as always was excellent!!"
We responded:
"Hi Christopher! Thank you for the review! We are so happy that Meghan was able to assist you with your insurance needs. "
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Doug Bedinger

March 29, 2024

5  out of  5
rating by Doug Bedinger
"Outstanding customer service! Nicole and Jerry were fantastic to work with! They took their time showing us comparisons, and working out several details! In the end, we are now saving money and have better coverage for our home and automobiles."
We responded:
"Good morning Doug, We appreciate your business! Thank you so much for your kind review. We are glad our team took the time to thoroughly educate you on your coverages. We hope to continue to service you and your needs! "
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Len Kring

February 5, 2024

5  out of  5
rating by Len Kring
"Just moved to the area, and so far, so good for all my insurance needs. Meghan is a rock star in that office!"
We responded:
"Hi Len! I'm glad Meghan was able to help you with all of your insurance needs. Please reach out to us with any future needs as well! "
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Mike Meyer

December 1, 2023

5  out of  5
rating by Mike Meyer
"I just spoke to Jerry to help me out. He's outstanding"
We responded:
"Thanks Mike. You're the best! "
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Denise Hartman-Joyce

December 1, 2023

5  out of  5
rating by Denise Hartman-Joyce
"Calling Jerry's State Farm office after a critical time in my life was made so much easier when received by kindness and compassion on the phone. Brooke made dealing with a difficult situation by answering my questions, empathy for my situation and making sure Jerry understood all aspects so he could handle my account with concise accuracy. When I had to call back she remembered me and my case! Brooke was a ray of sunshine on a very dark time and I appreciate her kindness and empathy. Thank YOU!"
We responded:
"Wow, Denise! We are so happy that Brooke and Jerry were able to assist you through some hardships. We will continue to be here for you when you need us! "
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Kimberly Halbleib

December 1, 2023

5  out of  5
rating by Kimberly Halbleib
"I’ve been with Jerry’s office for over 10 years always wonderful staff! Recently I locked my car keys in my vehicle while up in Chicago, Brooke talked me through a stressful situation and even called around to find the closest locksmith and Meghan has always been so helpful to me!!!!"
We responded:
"Thank you, Kimberly! Your kind words and trust in our office have made our day. We are happy to continue to assist you now and in the future! "
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J

November 29, 2023

5  out of  5
rating by J
"Brooke did an excellent job helping me complete the claim when my car was hit by another driver. Good job Brooke (and Jerry :)"
We responded:
"We are happy that Brooke was able to help you with your claim, John! Thank you for your trust in our office. "
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roberta watson

November 8, 2023

5  out of  5
rating by roberta watson
"Jerry Hallahan has been my State Farm Agent for 38 years. Obviously, he’s a model Agent. When I need assistance with my auto, renters or personal articles policies, I immediately contact Jerry. He always approaches my concerns calmly, professionally, and with a friendly attitude while providing the exact answers needed. Auto accidents are very emotional and can involve serious injuries. These are the times that an Agent such as Jerry Hallahan can be the strength needed to guide you through the steps to resolve any and all issues. For instance, I was rear ended by a semi, and a call to Jerry guided me through the difficulties I faced and relieved many of my concerns. And if you want proof of pure dedication, in the past when I was aware that Jerry was short staffed, he returned my non emergency call at 8:45 p.m. in the evening and it was greatly appreciated. That is true dedication, and after all is stated, I will always be a client of the State Farm Insurance and Jerry Hallahan team. Thank you Jerry for always being there for me!"
We responded:
"Wow, Roberta, we appreciate you and your business so much! We're happy to be here for your insurance needs, now and in the future!"
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Danielle Mugnolo

November 7, 2023

5  out of  5
rating by Danielle Mugnolo
"I’ve known Jerry since I first moved to coal city as a child in elementary school and been with them since. State Farm, Jerry and his staff has always been there and has helped us with anything we need. Just recently had gotten a new vehicle and Brooke made everything so smooth adding all the new info to have it covered. They are just great!"
We responded:
"Hello Danielle. We appreciate your business. We're so happy Brooke was able to help you and we look forward to working with you in the future. "