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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doug Bedinger

March 29, 2024

5  out of  5 rating by Doug Bedinger
"Outstanding customer service! Nicole and Jerry were fantastic to work with! They took their time showing us comparisons, and working out several details! In the end, we are now saving money and have better coverage for our home and automobiles."
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Len Kring

February 5, 2024

5  out of  5 rating by Len Kring
"Just moved to the area, and so far, so good for all my insurance needs. Meghan is a rock star in that office!"
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Mike Meyer

December 1, 2023

5  out of  5 rating by Mike Meyer
"I just spoke to Jerry to help me out. He's outstanding"
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Denise Hartman-Joyce

December 1, 2023

5  out of  5 rating by Denise Hartman-Joyce
"Calling Jerry's State Farm office after a critical time in my life was made so much easier when received by kindness and compassion on the phone. Brooke made dealing with a difficult situation by answering my questions, empathy for my situation and making sure Jerry understood all aspects so he could handle my account with concise accuracy. When I had to call back she remembered me and my case! Brooke was a ray of sunshine on a very dark time and I appreciate her kindness and empathy. Thank YOU!"
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Kimberly Halbleib

December 1, 2023

5  out of  5 rating by Kimberly Halbleib
"I’ve been with Jerry’s office for over 10 years always wonderful staff! Recently I locked my car keys in my vehicle while up in Chicago, Brooke talked me through a stressful situation and even called around to find the closest locksmith and Meghan has always been so helpful to me!!!!"
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John Skaggs

November 29, 2023

5  out of  5 rating by John Skaggs
"Brooke did an excellent job helping me complete the claim when my car was hit by another driver. Good job Brooke (and Jerry :)"
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roberta watson

November 8, 2023

5  out of  5 rating by roberta watson
"Jerry Hallahan has been my State Farm Agent for 38 years. Obviously, he’s a model Agent. When I need assistance with my auto, renters or personal articles policies, I immediately contact Jerry. He always approaches my concerns calmly, professionally, and with a friendly attitude while providing the exact answers needed. Auto accidents are very emotional and can involve serious injuries. These are the times that an Agent such as Jerry Hallahan can be the strength needed to guide you through the steps to resolve any and all issues. For instance, I was rear ended by a semi, and a call to Jerry guided me through the difficulties I faced and relieved many of my concerns. And if you want proof of pure dedication, in the past when I was aware that Jerry was short staffed, he returned my non emergency call at 8:45 p.m. in the evening and it was greatly appreciated. That is true dedication, and after all is stated, I will always be a client of the State Farm Insurance and Jerry Hallahan team. Thank you Jerry for always being there for me!"
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Danielle Mugnolo

November 7, 2023

5  out of  5 rating by Danielle Mugnolo
"I’ve known Jerry since I first moved to coal city as a child in elementary school and been with them since. State Farm, Jerry and his staff has always been there and has helped us with anything we need. Just recently had gotten a new vehicle and Brooke made everything so smooth adding all the new info to have it covered. They are just great!"
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Lisa Coffman-Willis

October 23, 2023

5  out of  5 rating by Lisa Coffman-Willis
"I met with Meghan today to upgrade my insurance and she was extremely helpful and polite! She is definitely a breath of fresh air!!"
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Sharon Decker

August 21, 2023

5  out of  5 rating by Sharon Decker
"Jerry has been my family's insurance company since I was in gradw school..always there to help us all of our needs would never change or even consider another company"
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KT Van

May 27, 2023

5  out of  5 rating by KT Van
"I recently renewed a home owner’s insurance policy with State Farm’s office in Coal City managed by Jerry Hallahan. Due to a policy change requested by me, a new policy quote was issued, which I paid using the original policy number. This caused a bit of confusion with the national company. Meghan Dupree, the account representative, alerted me of the issue, tracked down payment and confirmed the policy was issued. My family has been State Farm clients for as long as I can remember due to service like this. Thanks again Meghan and Jerry."
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Rylee Hall

October 5, 2022

5  out of  5 rating by Rylee Hall
"This is the by far my favorite insurance family to be apart of! They are great with any questions you might have and any problems that need solving. I heavily recommend Jerry to all family and friends that are looking for insurance. Thank you for everything you guys have done and answering all my question as quick as possible!"
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Jason Anhalt

September 30, 2022

5  out of  5 rating by Jason Anhalt
"Jerry Hallahan and his team has always been a great place for all of my families insurance needs. Christina was top notch when I called to get information and advice. She was patient and kind listening to my situation. You won’t be disappointed with this insurance team!"
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Patricia Goslawski

March 26, 2022

4  out of  5 rating by Patricia Goslawski
"Very helpful"
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Robert S.

March 7, 2022

5  out of  5 rating by Robert S.
"Great office to go to. We love Jerry and his team they are always helpful and understanding and go over and beyond to make sure you're getting what you need. Thanks again."
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Jim Rhodes

February 9, 2022

5  out of  5 rating by Jim Rhodes
"Thanks to Christina McKeefery and the State Farm team for helping to change my insurance policies. They were very helpful and made the process painless."
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S Stack

January 18, 2022

5  out of  5 rating by S Stack
"I recently decided to review my insurance and stopped in the local State Farm office of Jerry Hallahan in Diamond IL. and was very happy I did. I met with agent Christina McKeefery and she was a super big help. She quickly put together quotes for all my needs and answered all my questions in a timely fashion. Christina is very knowledgable, professional, and a very nice person to do business with. I would recommend her to anyone who is shopping for insurance."
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Corinne Kolnicki

January 6, 2022

5  out of  5 rating by Corinne Kolnicki
"I called State Farm to get some quotes. Got a response back immediately from Christina McKeefery in Diamond, Il. She was quick on the quotes and very pleasant to work with. Thanks Christina for making my switch to State Farm so easy!!!!"
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Faith Anderson

February 5, 2021

5  out of  5 rating by Faith Anderson
"The amazing staff of this office is invaluable. Although we moved an hour North of this office, we chose to stay with them because the staff, in particular Karen and Christina, are AMAZING. They can't be appreciated enough!!!"
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Edwin Traynor

February 5, 2021

3  out of  5 rating by Edwin Traynor
"Plenty of other options out there. State farm has highest prices over several other large insurance companies."
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Jeff Whittum

December 18, 2020

5  out of  5 rating by Jeff Whittum
"Jerry has been a great agent over the years! I've never really even considered shopping for better prices. Even if I knew I could find a better price somewhere else, I'd probably still be inclined to stay at State Farm....because of Jerry and his team. Good group of people and professionals - each and every one of them!"
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October 21, 2020

5  out of  5 rating by T&S G
"Jerry, Brandon and Christina have all been very helpful any time we have had questions about any of our policies. This year we have had a lot of changes so we have had a lot of contact with them. We appreciate the quick response and the effort to help us."
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B Musclow

October 13, 2020

5  out of  5 rating by B Musclow
"This is simply the best Insurance company I have ever worked with! We all get insurance because we have to, never thinking we’re ever going to “need” it. I’m beyond grateful I was covered by Jerry Hallahan because in my time of need, they were not only there, but extremely easy to work with and completely beyond my expectations! I could go on and on, the staff is very experienced and have made adjustments to my auto policy over the phone as well as wishing me a happy birthday. The bottom line is, you get what you pay for, and with this State Farm location, they over deliver. Cheers"
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Benjamin Sturm

October 13, 2020

5  out of  5 rating by Benjamin Sturm
"I was a customer of Jerry Hallahan for two and a half years for renter's and auto insurance. His office was always responsive and ensured that I received the best discounts for my situation. I would highly recommend this insurance agent."
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David Swanson

October 13, 2020

5  out of  5 rating by David Swanson
"Jerry’s office is personable and populated with a compassionate staff that understands the value of building and maintaining relationships. These people see you as a whole person and not another number. Of particular, personal value to me is their “We’re Here If You Need Us” atmosphere — they inform you of your options and truly respect your choices; they think about your life and how they can help improve it; the non-invasive relationship helps reinforce the authenticity of everything they do. So, while Brandon in particular is an amazing resource, the whole office is really just exemplary in its service and dedication to supporting our community."